Error when receiving PDMP state drug monitoring data
Incident
Report for AdvancedMD
Resolved
This incident has been resolved.
Update
DrFirst has implemented a fix, and we are currently monitoring the results.
Update
Dr First, our PDMP vendor, is implementing a fix to resolve the issue with retrieving state drug monitoring data. Currently, we do not have an ETA for resolution. Our incident managers will continue to monitor the situation and provide updates as additional information becomes available. We apologize for the inconvenience.
Update
Dr First, our PDMP vendor, is implementing a fix to resolve the issue with retrieving state drug monitoring data. Currently, we do not have an ETA for resolution. Our incident managers will continue to monitor the situation and provide updates as additional information becomes available. We apologize for the inconvenience.
Update
Dr First, our PDMP vendor, is implementing a fix to resolve the issue with retrieving state drug monitoring data. Currently, we do not have an ETA for resolution. Our incident managers will continue to monitor the situation and provide updates as additional information becomes available. We apologize for the inconvenience.
Identified
The issue has been identified and a fix is being implemented.
Update
Our PDMP vendor continues to investigate the issue.
Investigating
Due to an outage at DrFirst, our PDMP vendor, clients. are receiving an error message when retrieving PDMP state drug monitoring data. Our Incident Managers will continue to provide updates as additional information becomes available.
This incident affected: Interoperability (3rd Party APIs).