All Systems Operational
Practice Management (PM) Operational
Practice Management (PM) - Availity Integrations Operational
Claim Submission Operational
EDI Transaction Reports Operational
Practice Management (PM) - Change Healthcare Integrations Operational
Claim Attachments Operational
Claim Status Operational
Claim Submission Operational
Eligiblity Operational
EDI Transaction Reports Operational
eRemittance (ERA) Operational
Electronic Health Records (EHR) Operational
AdvancedMD Mobile Operational
Claim Inspector Operational
ePrescribing Operational
Fax ? Operational
Interoperability Operational
3rd Party APIs Operational
Interfaces Operational
ODBC Operational
sFTP Services Operational
Patient Engagement Operational
Patient Portal Operational
Patient Kiosk Operational
Online Scheduling Operational
Patient Messaging Operational
Reporting Operational
General Operational
Analytics ? Operational
Clinical Quality Reporting Operational
Telehealth Operational
Client Services Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 16, 2025

No incidents reported today.

Feb 15, 2025

No incidents reported.

Feb 14, 2025
Resolved - This incident has been resolved.
Feb 14, 14:35 MST
Update - We are continuing to work on a fix for this issue.
Feb 14, 12:58 MST
Identified - The issue has been identified and a fix is being implemented.
Feb 14, 10:27 MST
Investigating - We are investigating an issue where some users cannot reply to Patient Portal messages. Our technical teams are engaged and actively working to resolve the issue. Our Incident Managers will continue to provide updates here as additional information becomes available.
A workaround is available: Use the PM to reply to the message.

Feb 14, 09:23 MST
Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Resolved - This incident has been resolved.
Feb 5, 18:01 MST
Identified - The issue has been identified and a fix is being implemented.
Feb 5, 14:01 MST
Update - We are continuing to investigate this issue. We will continue to provide updates here as additional information becomes available.
Feb 5, 12:09 MST
Investigating - We are investigating an issue impacting our mobile users. Clients are reporting that they are receiving an error when opening Patient Notes in the AdvancedMD Mobile application. Our technical teams are engaged and actively working to resolve the issue. Our Incident Managers will continue to provide updates here as additional information becomes available.
Feb 5, 10:00 MST
Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.