AdvancedMD Status

All Systems Operational

Practice Management (PM) Operational

Practice Management (PM) - Availity Integrations Operational

Claim Submission Operational

EDI Transaction Reports Operational

Practice Management (PM) - Change Healthcare Integrations Operational

Claim Attachments Operational

Claim Status Operational

Claim Submission Operational

Eligiblity Operational

EDI Transaction Reports Operational

eRemittance (ERA) Operational

Practice Management (PM) - Waystar Integrations Operational

Claim Status Operational

Claim Submission Operational

Eligibility Operational

EDI Transaction Reports Operational

eRemittance (ERA) Operational

Waystar Portal Single Sign-On (SSO) Operational

Electronic Health Records (EHR) Operational

AdvancedMD Mobile Operational

Claim Inspector Operational

ePrescribing Operational

Fax Operational

Interoperability Operational

3rd Party APIs Operational

Interfaces Operational

ODBC Operational

sFTP Services Operational

Patient Engagement Operational

Patient Portal Operational

Patient Kiosk Operational

Online Scheduling Operational

Patient Messaging Operational

Reporting Operational

General Operational

Analytics Operational

Clinical Quality Reporting Operational

Telehealth Operational

Client Services Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 13, 2026

No incidents reported today.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

February 6, 2026 - Scheduled Maintenance - Analytics Module

Completed - The scheduled maintenance has been completed.
Feb 6, 23:00 MST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 20:00 MST

Scheduled - AdvancedMD will be performing maintenance in our Analytics module on Friday, February 6, 2026, between 8:00 p.m. MST and 11:00 p.m. MST.

Although it is unlikely, users may experience intermittent interruptions during the maintenance window.

Please note that the Analytics report data will be unavailable during the maintenance window. However, no data will be lost, and it will be updated once the maintenance is completed

This necessary maintenance will ensure that our service remains reliable and efficient.

We apologize in advance for any inconvenience this may cause.

Thank you for your patience.
Jan 30, 14:48 MST

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

Updox Outage: Users are unable access AdvancedMD Fax

Resolved - This incident has been resolved.
Feb 2, 19:03 MST

Identified - Our third-party partner, Updox, is currently experiencing an outage that impacts our clients’ ability to use AdvancedMD Fax. Our incident managers will continue to monitor the situation and provide updates as they become available. Users can subscribe to incident updates on Updox’s status page at https://partnerstatus.updox.com/.
Feb 2, 18:27 MST

Limited Access to Client Support Phone Lines

Resolved - This incident has been resolved.
Feb 2, 10:19 MST

Investigating - We are currently experiencing a network issue affecting our phone system. As a result, you may have difficulty reaching our Client Support team by phone. We are actively working to restore service.

Clients needing assistance are encouraged to use the Chat service in the meantime. Our Incident Managers will continue to post updates as new information becomes available.
Feb 2, 10:15 MST

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.