All Systems Operational

Practice Management (PM) Operational
Practice Management (PM) - Availity Integrations Operational
Claim Submission Operational
EDI Transaction Reports Operational
Practice Management (PM) - Optum (Change Healthcare) Integrations Operational
Claim Attachments Operational
Claim Status Operational
Claim Submission Operational
Eligibility Operational
EDI Transaction Reports Operational
eRemittance (ERA) Operational
Practice Management (PM) - Waystar Integrations Operational
Claim Status Operational
Claim Submission Operational
Eligibility Operational
EDI Transaction Reports Operational
eRemittance (ERA) Operational
Waystar Portal Single Sign-On (SSO) Operational
Claim Inspector Operational
Electronic Health Records (EHR) Operational
Clinical AI Operational
ePrescribing Operational
Telehealth Operational
AdvancedMD Mobile Operational
Fax Operational
Patient Engagement Operational
Patient Portal Operational
Patient Kiosk Operational
Online Scheduling Operational
Patient Messaging Operational
Interoperability Operational
3rd Party APIs Operational
Interfaces Operational
ODBC Operational
sFTP Services Operational
Reporting Operational
General Operational
Analytics Operational
Clinical Quality Reporting Operational
Client Services Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

August 6, 2026 Maintenance Release Aug 6, 2026 20:00-23:59 MDT

AdvancedMD will be undergoing maintenance on Thursday, August 6, 2026, between 8 pm and 11:59 pm MDT. As always, we strive to make these necessary updates as seamless as possible. However, you may experience periodic service interruptions during the maintenance release window.
Posted on Jul 27, 2026 - 09:43 MDT

August 8, 2026 - Network Maintenance Aug 8, 2026 20:00-21:00 MDT

On Saturday, August 8, 2026, between 8:00 p.m. and 9:00 p.m. MDT, AdvancedMD will perform network maintenance to ensure our service remains reliable and efficient. This maintenance will affect the following applications: PM, EHR, ODBC, Patient Portal, and third-party API integrations.

During the maintenance window, some users may experience a temporary disruption - the application may become unresponsive or close unexpectedly. If this occurs, please close the application completely, wait five minutes, and reopen it.

We apologize in advance for any inconvenience this may cause. Thank you for your patience.
Posted on Jul 31, 2026 - 14:23 MDT

Aug 3, 2026

No incidents reported today.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Analytics CSV Export — Chrome 150 Workaround
Resolved - This incident has been resolved.
Jul 27, 09:29 MDT
Update - Google has released a fix for the issue affecting Analytics CSV exports in Chrome version 150.

Resolution:
Please update Google Chrome to version 150.0.7871.125 or later, as this release resolves the issue.

This issue was caused by the previous Google Chrome release and was not related to AdvancedMD. Your Analytics report data was not affected in any way during this issue.

Thank you for your patience while Google addressed this issue.
Jul 20, 08:46 MDT
Update - Google has identified the issue in Chrome 150 and is actively working on a fix, which will be included in an upcoming Chrome release.
You can track the status of the fix and view additional details here: https://issues.chromium.org/issues/531787870.

In the meantime, please continue using one of the following workarounds: Downgrade Chrome to version 149.0.7827.201, or
Use Microsoft Edge.

We will continue to monitor the issue and update this notice as soon as a resolution is available.
Jul 16, 16:32 MDT
Update - We are continuing to monitor for any further issues.
Jul 15, 13:19 MDT
Update - We are continuing to monitor for any further issues.
Jul 13, 09:32 MDT
Monitoring - We are aware of an issue caused by a third-party update to Google Chrome version 150 that affects Analytics CSV exports. You may receive an error when attempting to download reports to CSV. This is not an AdvancedMD issue — your report data is not affected.

Workaround:
Downgrade Chrome to version 149.0.7827.201, or use Microsoft Edge.

We are monitoring for a fix from Google and will update this notice when resolved.
Jul 8, 12:48 MDT

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

July 23, 2026 Maintenance Release
Completed - The scheduled maintenance has been completed.
Jul 23, 23:59 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 20:00 MDT
Scheduled - AdvancedMD will be undergoing maintenance on Thursday, July 23, 2026, between 8:00 p.m. and 11:59 p.m. MDT. As always, we strive to make these necessary updates as seamless as possible. However, you may experience periodic service interruptions during the maintenance release window.
Jul 13, 10:35 MDT

Jul 22, 2026

No incidents reported.

Jul 21, 2026

July 21, 2026 - Routine Maintenance
Completed - The scheduled maintenance has been completed.
Jul 21, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 20:00 MDT
Scheduled - On Tuesday July 21, 2026, between 8:00 p.m. and 10:00 p.m. MDT, AdvancedMD will perform routine maintenance.

Although unlikely, users may experience intermittent service interruptions or be automatically logged out of the application during the maintenance window. If you experience these issues, please close the application and retry.

This necessary maintenance will ensure that our service remains reliable and efficient.
We apologize in advance for any inconvenience this may cause.
Thank you for your patience.
Jul 14, 13:44 MDT

Jul 20, 2026

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