All Systems Operational

Practice Management (PM) Operational
Practice Management (PM) - Availity Integrations Operational
Claim Submission Operational
EDI Transaction Reports Operational
Practice Management (PM) - Optum (Change Healthcare) Integrations Operational
Claim Attachments Operational
Claim Status Operational
Claim Submission Operational
Eligibility Operational
EDI Transaction Reports Operational
eRemittance (ERA) Operational
Practice Management (PM) - Waystar Integrations Operational
Claim Status Operational
Claim Submission Operational
Eligibility Operational
EDI Transaction Reports Operational
eRemittance (ERA) Operational
Waystar Portal Single Sign-On (SSO) Operational
Claim Inspector Operational
Electronic Health Records (EHR) Operational
Clinical AI Operational
ePrescribing Operational
Telehealth Operational
AdvancedMD Mobile Operational
Fax Operational
Patient Engagement Operational
Patient Portal Operational
Patient Kiosk Operational
Online Scheduling Operational
Patient Messaging Operational
Interoperability Operational
3rd Party APIs Operational
Interfaces Operational
ODBC Operational
sFTP Services Operational
Reporting Operational
General Operational
Analytics Operational
Clinical Quality Reporting Operational
Client Services Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

October 25, 2026 - Scheduled Maintenance Analytics and ODBC
Completed - The scheduled maintenance has been completed.
Oct 26, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 19:00 MDT
Scheduled - On Sunday, October 25, 2026, between 7:00 p.m. and 11:00 p.m. MT, AdvancedMD will perform maintenance in our Analytics and ODBC modules.

Although unlikely, users may experience intermittent interruptions during the maintenance window. If you experience an interruption, please close the module, wait 5 minutes and retry.

This necessary maintenance will ensure that our service remains reliable and efficient.
We apologize in advance for any inconvenience this may cause.
Thank you for your patience.
Oct 19, 09:38 MDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Degraded - EHR Messaging, Claims, and Statements
Resolved - This incident has been resolved.
Oct 22, 09:58 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 08:34 MDT
Investigating - We are currently investigating this issue.
Oct 22, 08:12 MDT
Identified - We are investigating degraded performance affecting multiple AdvancedMD services. Users may experience issues with EHR messaging, claims, and statements.

Our teams are actively working to restore normal service. We apologize for the inconvenience and will provide updates as additional information becomes available.
Oct 22, 07:43 MDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

October 20, 2026 Analytics Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 22:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 20:00 MDT
Scheduled - On Tuesday, October 20, 2026, between 8:00 p.m. and 10:00 p.m. MDT, AdvancedMD will be performing maintenance in our Analytics module.

Although it is unlikely, users may experience intermittent interruptions during the maintenance window.

Please note that the Analytics report data will be unavailable during the maintenance window. However, no data will be lost, and it will be updated once the maintenance is completed

This necessary maintenance will ensure that our service remains reliable and efficient.

We apologize in advance for any inconvenience this may cause. Thank you for your patience.
Oct 16, 12:04 MDT

Oct 19, 2026

No incidents reported.

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