Degraded Claims Submission

Incident Report for AdvancedMD

Resolved

This incident has been resolved.

Posted Jan 08, 2026 - 16:41 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 08, 2026 - 13:03 MST

Investigating

We are investigating an issue where some claim runs remain in a pending state or fail to process. Our technical teams are actively working to resolve the problem. Incident Managers will provide updates on the Status Page as more information becomes available.

Posted Jan 08, 2026 - 10:19 MST

This incident affected: Practice Management (PM).