Error Accessing the Patient Information Tab

FAQ
Support
Contact Us

Incident Report for AdvancedMD

Resolved

This incident has been resolved.

Posted Oct 09, 2024 - 10:09 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 09, 2024 - 10:06 MDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 09, 2024 - 09:14 MDT

Update

We are continuing to investigate this issue.

Posted Oct 09, 2024 - 08:37 MDT

Investigating

We are currently investigating an issue where some CBO clients are not able to access the Patient Information Tab. Our technical teams are actively engaged and working to resolve the issue. Our Incident Managers will continue to provide updates here as additional information becomes available.

Posted Oct 09, 2024 - 07:04 MDT

This incident affected: Practice Management (PM).