ePrescribing Error Messages

Incident Report for AdvancedMD

Resolved

This incident has been resolved.
Posted Jun 10, 2026 - 07:59 MDT

Identified

We have identified the issue and are working on implementing a solution. Our next update will be provided by 8:30 AM MT. Our Incident Managers will continue to provide updates here as additional information becomes available.
Posted Jun 10, 2026 - 07:38 MDT

Update

We are investigating an issue where users are receiving errors when sending prescriptions. We are engaging with our third-party partner to resolve the issue. Our next update will be provided in approximately 30 minutes. Our Incident Managers will continue to provide updates here as additional information becomes available.
Posted Jun 10, 2026 - 07:12 MDT

Investigating

We are currently investigating an issue where some users are receiving an error when sending ePrescriptions. Our technical teams are actively engaged and working to resolve the issue. Our Incident Managers will continue to provide updates here as additional information becomes available.
Posted Jun 10, 2026 - 06:46 MDT
This incident affected: ePrescribing.