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All Systems Operational

Practice Management (PM) Operational
Practice Management (PM) - Availity Integrations Operational
Claim Submission Operational
EDI Transaction Reports Operational
Practice Management (PM) - Change Healthcare Integrations Operational
Claim Attachments Operational
Claim Status Operational
Claim Submission Operational
Eligiblity Operational
EDI Transaction Reports Operational
eRemittance (ERA) Operational
Practice Management (PM) - Waystar Integrations Operational
Claim Status Operational
Claim Submission Operational
Eligibility Operational
EDI Transaction Reports Operational
eRemittance (ERA) Operational
Waystar Portal Single Sign-On (SSO) Operational
Electronic Health Records (EHR) Operational
AdvancedMD Mobile Operational
Claim Inspector Operational
ePrescribing Operational
Fax Operational
Interoperability Operational
3rd Party APIs Operational
Interfaces Operational
ODBC Operational
sFTP Services Operational
Patient Engagement Operational
Patient Portal Operational
Patient Kiosk Operational
Online Scheduling Operational
Patient Messaging Operational
Reporting Operational
General Operational
Analytics Operational
Clinical Quality Reporting Operational
Telehealth Operational
Client Services Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Degraded Analytics Performance
Resolved - This incident has been resolved.
Dec 12, 07:34 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 07:00 MST
Investigating - We are investigating an issue causing delays and errors when generating reports. Our technical teams are actively working to resolve the problem. Updates will be posted here as more information becomes available.
Dec 12, 06:48 MST
Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025
12-9-25 - Emergency Platform Maintenance
Completed - The scheduled maintenance has been completed.
Dec 9, 23:59 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 20:00 MST
Scheduled - This evening between 8:00 p.m. and 11:59 p.m. MST, AdvancedMD will perform Emergency Platform Maintenance.

Although it is unlikely, users may experience intermittent service interruptions or be automatically logged out of the application during the maintenance window. If you experience any of these issues, please close the application and retry.

This necessary maintenance will ensure that our service remains reliable and efficient.

We apologize in advance for any inconvenience this may cause.

Thank you for your patience.
Dec 9, 13:45 MST
Dec 8, 2025

No incidents reported.

Dec 7, 2025
December 7, 2025 - Scheduled Maintenance Analytics
Completed - The scheduled maintenance has been completed.
Dec 7, 23:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 19:00 MST
Scheduled - On Sunday, December 7, 2025, between 7:00 p.m. and 11:00 p.m. MST, AdvancedMD will perform maintenance in our Analytics module.

Although unlikely, users may experience intermittent interruptions during the maintenance window. If you experience an interruption, please close the module, wait 5 minutes and retry.

This necessary maintenance will ensure that our service remains reliable and efficient.
We apologize in advance for any inconvenience this may cause.

Thank you for your patience.
Dec 1, 16:05 MST
Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
December 4, 2025 Maintenance Release
Completed - The scheduled maintenance has been completed.
Dec 4, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 20:00 MST
Scheduled - AdvancedMD will undergo scheduled maintenance on Thursday, December 4, 2025, between 8:00 PM and 9:00 PM MT.
We do not anticipate any disruption to service during this maintenance window. If you experience any interruption, please log out and log back in to restore access.
Nov 26, 17:29 MST
Dec 3, 2025

No incidents reported.

Dec 2, 2025
December 2, 2025 - Routine Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 21:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 20:00 MST
Scheduled - Tuesday, December 2, 2025, between 8:00 p.m. and 9:00 p.m. MST, AdvancedMD will perform routine maintenance. (Note: Rescheduled from original date: Sunday, November 23, 2025)

Although unlikely, users may experience intermittent service interruptions or be automatically logged out of the application during the maintenance window. If you experience these issues, please close the application and retry.

This necessary maintenance will ensure that our service remains reliable and efficient.
We apologize in advance for any inconvenience this may cause.
Thank you for your patience.
Nov 21, 14:47 MST
Dec 1, 2025

No incidents reported.

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