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All Systems Operational

Practice Management (PM) Operational
Practice Management (PM) - Availity Integrations Operational
Claim Submission Operational
EDI Transaction Reports Operational
Practice Management (PM) - Change Healthcare Integrations Operational
Claim Attachments Operational
Claim Status Operational
Claim Submission Operational
Eligiblity Operational
EDI Transaction Reports Operational
eRemittance (ERA) Operational
Electronic Health Records (EHR) Operational
AdvancedMD Mobile Operational
Claim Inspector Operational
ePrescribing Operational
Fax ? Operational
Interoperability Operational
3rd Party APIs Operational
Interfaces Operational
ODBC Operational
sFTP Services Operational
Patient Engagement Operational
Patient Portal Operational
Patient Kiosk Operational
Online Scheduling Operational
Patient Messaging Operational
Reporting Operational
General Operational
Analytics ? Operational
Clinical Quality Reporting Operational
Telehealth Operational
Client Services Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

April 3, 2025 Maintenance Release Apr 3, 2025 19:00 - Apr 4, 2025 00:00 MDT

AdvancedMD will be undergoing maintenance on Thursday, April 3, 2025, between 7:00 p.m. and 11:59 p.m. MT. As always, we strive to make these necessary updates as seamless as possible. However, you may experience periodic service interruptions during the maintenance release window.
Posted on Mar 25, 2025 - 14:55 MDT

April 8, 2025 Network Maintenance Apr 8, 2025 03:00-05:00 MDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 02, 2025 - 17:03 MDT
Scheduled - On Tuesday, April 8, 2025, between 3:00 a.m. and 5:00 a.m. MDT, AdvancedMD will perform essential network and security maintenance to ensure a secure and compliant presence. Although unlikely, users may experience slowness or intermittent service interruptions during the maintenance window.

We appreciate your understanding as we work to enhance the safety and reliability of our services.

Thank you for your continued patience.
Apr 02, 2025 - 16:59 MDT
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Analytics Module Data Delay
Resolved - This incident has been resolved.
Mar 26, 06:50 MDT
Identified - We have identified and addressed the issue causing the data load failure. New data will be available early tomorrow morning. We apologize for the disruption this issue has caused our analytics users.
Mar 25, 08:02 MDT
Investigating - We are currently investigating an issue where the Analytics module is not providing the most recent data. Any changes made after March 22, 2025, are currently not displaying. Our technical teams are actively engaged and working to resolve the issue. Incident Managers will continue to provide updates here as additional information becomes available.
Mar 25, 07:02 MDT
Mar 25, 2025
March 25, 2025 - Routine Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 MDT
Scheduled - On Tuesday, March 25, 2025, between 8:00 p.m. and 9:00 p.m. MT, AdvancedMD will perform routine maintenance.

Although unlikely, users may experience intermittent service interruptions or be automatically logged out of the application during the maintenance window. If you experience these issues, please close the application and retry.

This necessary maintenance will ensure that our service remains reliable and efficient.
We apologize in advance for any inconvenience this may cause.
Thank you for your patience.
Mar 14, 13:12 MDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025
March 23, 2025 Scheduled Maintenance Analytics and ODBC
Completed - The scheduled maintenance has been completed.
Mar 23, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 19:00 MDT
Scheduled - On Sunday, March 23, 2025, between 7:00 p.m. and 11:00 p.m. MT, AdvancedMD will perform maintenance in our Analytics and ODBC modules.

Although unlikely, users may experience intermittent interruptions during the maintenance window. If you experience an interruption, please close the module, wait 5 minutes and retry.

This necessary maintenance will ensure that our service remains reliable and efficient.
We apologize in advance for any inconvenience this may cause.
Thank you for your patience.
Mar 13, 08:41 MDT
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
March 20, 2025 Maintenance Release
Completed - The scheduled maintenance has been completed.
Mar 20, 23:59 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 19:00 MDT
Scheduled - AdvancedMD will be undergoing maintenance on Thursday, March 20, 2025, between 7:00 p.m. and 11:59 p.m. MT. As always, we strive to make these necessary updates as seamless as possible. However, you may experience periodic service interruptions during the maintenance release window.
Mar 11, 17:02 MDT
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