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All Systems Operational

Practice Management (PM) Operational
Practice Management (PM) - Availity Integrations Operational
Claim Submission Operational
EDI Transaction Reports Operational
Practice Management (PM) - Change Healthcare Integrations Operational
Claim Attachments Operational
Claim Status Operational
Claim Submission Operational
Eligiblity Operational
EDI Transaction Reports Operational
eRemittance (ERA) Operational
Electronic Health Records (EHR) Operational
AdvancedMD Mobile Operational
Claim Inspector Operational
ePrescribing Operational
Fax ? Operational
Interoperability Operational
3rd Party APIs Operational
Interfaces Operational
ODBC Operational
sFTP Services Operational
Patient Engagement Operational
Patient Portal Operational
Patient Kiosk Operational
Online Scheduling Operational
Patient Messaging Operational
Reporting Operational
General Operational
Analytics ? Operational
Clinical Quality Reporting Operational
Telehealth Operational
Client Services Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

September 10, 2025 Routine Maintenance Sep 10, 2025 20:00-22:00 MDT

On Wednesday, September 10, 2025, between 8:00 p.m. and 10:00 p.m. MDT, AdvancedMD will be performing routine maintenance on our Advanced Analytics module. During this time, data within the module will be temporarily unavailable. Normal data availability will resume the following day after the ETL processes have completed.
While we strive to make these updates as seamless as possible, you may experience brief service interruptions during the maintenance window.

Thank you for your understanding and patience.
Posted on Sep 03, 2025 - 16:59 MDT
Sep 7, 2025

No incidents reported today.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
User Management Degraded
Resolved - This incident has been resolved.
Sep 5, 13:04 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 11:48 MDT
Update - We are continuing to work on a fix for this issue.
Sep 5, 10:32 MDT
Update - We are continuing to work on a fix for this issue.
Sep 5, 08:46 MDT
Identified - The issue has been identified and a fix is being implemented.
Sep 5, 08:44 MDT
Investigating - We are currently investigating an issue where some users are unable to access User Management. Our technical teams are actively engaged and working to resolve the problem. Incident Managers will continue to provide updates as additional information becomes available.
Sep 5, 07:37 MDT
September 4, 2025 - Required Maintenance
Completed - The scheduled maintenance has been completed.
Sep 5, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 20:00 MDT
Scheduled - On Thursday, September 4, 2025, between 8 p.m. and 11:59 p.m. MDT, AdvancedMD will be undergoing Maintenance in preparation for our Fall 2025 Release. We do not anticipate users to be impacted.
Aug 25, 17:13 MDT
Sep 4, 2025
Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025
August 31, 2025 - Scheduled Maintenance Analytics and ODBC
Completed - The scheduled maintenance has been completed.
Aug 31, 23:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 19:00 MDT
Scheduled - On Sunday, August 31, 2025, between 7:00 p.m. and 11:00 p.m. MDT, AdvancedMD will perform maintenance in our Analytics and ODBC modules.

Although unlikely, users may experience intermittent interruptions during the maintenance window. If you experience an interruption, please close the module, wait 5 minutes and retry.

This necessary maintenance will ensure that our service remains reliable and efficient.
We apologize in advance for any inconvenience this may cause.
Thank you for your patience.
Aug 25, 17:01 MDT
Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
August 27, 2025 - Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 21:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 19:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 20, 16:55 MDT
Scheduled - On Wednesday, August 27, 2025, between 7:00 p.m. and 9:00 p.m. MDT, AdvancedMD will be conducting network maintenance. This maintenance is vital to maintaining a secure and compliant online presence.

As always, we strive to make these necessary updates as seamless as possible. However, you may experience periodic service interruptions or be logged out of the application during the maintenance window.

If you are logged out of the application, please simply log back in.

Thank you for your patience as we work to enhance your experience with our platform.
Aug 20, 16:52 MDT
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

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